Please do not attend the surgery if you suspect you have Coronavirus, please visit NHS 111 online for advice NHS 111 Coronavirus information . Please follow the link to the Government website which gives all up-to-date information: Coronavirus Government Website

The NHS website is: NHS Coronavirus



19th Feb 2021 Update

Quick update: Thanks to our neighbours, we will have more vaccine delivered next week. We will be opening up some more appointments and sending out text invites. More phone call invites will start from Monday next week as we are currently preparing for tomorrow's clinic. This is for groups 5 and 6, including those who were added to the Shielding list by the national initiative in the last few days.

19th Feb 2021 Update

We are currently vaccinating groups 5 and 6. We do not have enough vaccine for everyone in this group yet, but we are booking in as many people as we can. 


We have added those who were recently added to the shielding list to our booking system, which does mean we cannot invite anyone else for our current clinics. We will invite more people again once we can open some more vaccine clinics. 


We are at a current hump where we do not have enough vaccine for everyone who is currently eligible, so apologies for those who have not received a direct invitation from us yet. We will get to everyone as soon as we can, but both priority groups 5 and 6 are our largest groups so far. 


For unpaid carers, there is a 3 stage national process emerging to identify and invite all unpaid carers in association with DWP and Local Authorities. We will identify everyone we can before this is necessary, but this is a good way to help identify anyone we cannot.


Thank you all for bearing with us, we will do our best to get everyone vaccinated as soon as we can.

11th February 2021 Update

The news in the last 24 hours has been unclear as to vaccine cohorts. The Clinically Extremely Vulnerable group are those with the most severe conditions, and have been identified nationally and been contacted by us. Patients with underlying health conditions, including those with less severe respiratory and heart problems, fall into group 6.

We are currently finishing groups 1-4, and therefore unable to move onto group 5 yet, but we will contact everyone who is eligible when we can. If you have not received a text or call from us but would like to check your eligibility please call the national line on 119, who are able to book you at a mass vaccination site if you are eligible.

 9th February 2021 Covid Vaccine Update:

All of our patients over 70 and those who are classified as clinically extreme vulnerable (please see criteria) have now been invited to have their first Covid Vaccination – if you think you have been missed please contact the surgery.


We await further government guidance and confirmed delivery dates before we can invite patients to our next clinics.

Clinically Extremely Vulnerable:

We have been asked who will be invited under the Clinically Extremely Vulnerable group, we are following government guidance on this, and patients with one or more of the below conditions are being contacted:


* solid organ transplant recipients


* people with specific cancers:

- people with cancer who are undergoing active chemotherapy

- people with lung cancer who are undergoing radical radiotherapy

- people with cancers of the blood or bone marrow such as leukaemia, lymphoma or myeloma who are at any stage of treatment

- people having immunotherapy or other continuing antibody treatments for cancer

- people having other targeted cancer treatments that can affect the immune system, such as protein kinase inhibitors or PARP inhibitors

- people who have had bone marrow or stem cell transplants in the last 6 months or who are still taking immunosuppression drugs


* people with severe respiratory conditions including all cystic fibrosis, severe asthma and severe chronic obstructive pulmonary disease (COPD)


* people with rare diseases that significantly increase the risk of infections (such as severe combined immunodeficiency (SCID), homozygous sickle cell disease)


* people on immunosuppression therapies sufficient to significantly increase risk of infection


* problems with your spleen, for example splenectomy (having your spleen removed)


* adults with Down’s syndrome


* adults on dialysis or with chronic kidney disease (stage 5)


* women who are pregnant with significant heart disease, congenital or acquired


If you do not come within this group you will be called based on your age or if you would normally be invited for a flu jab you will be invited in Cohort Six.

26th January 2021 Covid Vaccine update:

We are pleased to announce we are now starting to invite our 75-79 year old patients for their Covid-19 vaccines. Text messages and phone calls have now started for these patients. 


Some of our patients might be receiving letters asking them to call 119 to book their Covid vaccines. This is the NHS England line for Pharmacy and Mass vaccination sites. If you choose to, you are welcome to go to those sites, but we are still offering vaccines as an ongoing process to all the JCVI Groups, and our current appointments will continue as planned. Please do not the surgery trying to book after receiving the NHS England letter, as the booking system is different to ours. 


We have sent out some letters to those over 80 years old we could not contact last week inviting them to call our Covid Line. This is only for those over 80s who have not yet been booked in at this time.


We have both vaccines due for delivery so can't say which type will be administered at the moment.


To update on Covid Vaccines:


We are now delivering vaccines in conjunction with our Primary Care Network – clinics will be held at Holsworthy Medical Centre. We are currently working our way through the over 80 year olds and health and social care workers. We have also now vaccinated patients and staff in our elderly care homes.


Unfortunately we have no control over delivery of vaccines and can only work with the vaccinations we are given so it can be hard to give answers on timescales. The next delivery of vaccines will be for those over 80 and we will contact as many patients as possible by telephone or letter to invite them to clinics as and when we have dates.


Following the recent announcement we must clarify that due to the lack of vaccine deliveries we are not in a place to start vaccinating our patients who are aged 70+. We must vaccinate all our over 80s before we are permitted to move on to the next priority groups.


The priority groups as they stand at the moment are shown below (these could be subject to change):

  1. residents in a care home for older adults and their carers
  2. all those 80 years of age and over and frontline health and social care workers
  3. all those 75 years of age and over
  4. all those 70 years of age and over and clinically extremely vulnerable individuals
  5. all those 65 years of age and over
  6. all individuals aged 16 years to 64 years with underlying health conditions which put them at higher risk of serious disease and mortality (we have been informed that unpaid carers will be in this cohort but this could be subject to change).
  7. all those 60 years of age and over
  8. all those 55 years of age and over
  9. all those 50 years of age and over


We are sorry to everyone in groups 3 and 4, we are not deliberately delaying your vaccine and we will vaccinate you as soon as we have enough vaccine supply.


Please wait for contact from us to book a vaccination everyone that is eligible will be contacted as soon as we are able to provide them with a vaccine. Due to the vaccine deliveries being subject to change at the last minute we cannot contact people individually until we know we have a vaccine available. We will publish updates as we hear them.


Many thanks for your continued support.

Cleaning guidance to reduce the transmission of COVID-19 at home

Cleaning guidance

Fit to fly requests

Unfortunately we are unable to provide a ‘fit to fly’ certificate during the Coronavirus pandemic. Advice from the General Practitioners’ Committee (GPC) is that GPs should not be completing these forms for a number of reasons:

  1. GPs cannot make such a statement without seeing the person face to face to establish no cough and no fever.
  2. Even satisfying (1) the GP has no way of knowing if the person has been in contact with a suspected case (and should therefore be self-isolating for 14 days).
  3. The person may develop symptoms between seeing the GP and going on the flight.

Mask Exemption

We are unable to provide letters regarding exemptions for wearing a mask in shops/public transport etc. The Government guidance on exemptions (Mask Exemption Guidance) suggests there is no requirement for evidence of exemption, therefore it should be sufficient for an individual to self-declare this. The following link allows you to download exemption cards Mask Exemption Cards.

Pre-op Isolation

You and your family may be asked to self-isolate for 14 days before a scheduled operation.  We are unable to provide a sick note or letters regarding this. If your employer will not accept the letter/appointment from the hospital as evidence, then we have a standard letter that you can print or email to your employer here: Pre-operation Self-Isolation Letter


High Risk from Coronavirus

If you think you are at high risk please check the government information on what to do next at

There is a delay with letters going out to patients as guidelines are yet to be clarified with NHS England. If you are under a consultant for cancer treatment, or if you are on an immunosuppressant then your hospital doctor should be writing to you.

Coronavirus (COVID-19) Appointment Update

Due to the ever developing situation with COVID-19 we have had to change how we offer appointments. All GP appointments will be telephone appointments in the first instance. We are offering video consultations and face to face appointments in a limited number of circumstances. A clinician will decide if you need to attend the surgery. 

Nurse and HCA (blood tests, bp etc) will be screened before attendance to protect the health of other patients and staff. These patients will receive a phone call prior to their appointment. We are encouraging all childhood vaccinations to continue to be given when they are due as per government guidelines. We are also encouraging people to attend for cervical screening when they are due and will be sending out reminders to patients. Please contact us if you have any queries. 

Thank you for your understanding and we will continue to post regular updates.

Patient Information

A great resource for patient information can be found here: Coronavirus Patient Information Sheet - please check to see if your questions can be answered before contacting the surgery. Many thanks

A new guide with information about psychological wellbeing during the Coronavirus Pandemic is available at: Cornwall Coronavirus and Psychological Wellbeing

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website