Please do not attend the surgery if you suspect you have Coronavirus, please visit NHS 111 online for advice NHS 111 Coronavirus information . Please follow the link to the Government website which gives all up-to-date information: Coronavirus Government Website

The NHS website is: NHS Coronavirus


What Restrictions will look like at Neetside Surgery after 19th July 2021.

For the time being there will be no changes here at the practice.  Patients coming to the surgery will still need to wear a mask, use the hand sanitiser and socially distance.  Our staff will continue to wear appropriate PPE.

We have made this decision as often patients coming to the surgery are sick, vulnerable and maybe unvaccinated due to medical reasons, so we feel that these precautions will help to protect everyone. 

We also need to minimise the number of our staff catching Covid so we can keep a functioning service, so for this reason alone these measures are vital.  

Our doors are open but we will still limit the number of patients that can be in the surgery at any one time.

Our consultations will continue, these might be offered as a telephone, face to face or video. It is worth noting that we are consulting with much higher numbers of patients than we ever did before the pandemic so you may have to wait longer for your routine appointment. For this reason we are encouraging patients to use Livi so that they can consult a GP online (see practice website or enquire at reception for details). 

We hope you will understand why we need to continue with these measures and keep the surgery as safe for everyone as we can.  We have all come so far in trying to minimise the impact of Covid, let’s continue to stay safe together.  

Thank you for your understanding.


COVID-19 Vaccination – How to get a 2nd dose


If it has been 8 weeks or more since your first COVID-19 vaccination, then you can book your second vaccine.


It is important to have both doses to get the best possible protection against COVID-19. It will also reduce the risk of you passing COVID-19 to anyone else.


By having both doses of the vaccine we can make sure that we provide the body with the best protection against the virus


To make an appointment for your second dose please call 119 or visit:


You can also find out about which walk-in vaccination clinics offer 2nd doses here

Clinically Extremely Vulnerable:

We have been asked who will be invited under the Clinically Extremely Vulnerable group, we are following government guidance on this, and patients with one or more of the below conditions are being contacted:


* solid organ transplant recipients


* people with specific cancers:

- people with cancer who are undergoing active chemotherapy

- people with lung cancer who are undergoing radical radiotherapy

- people with cancers of the blood or bone marrow such as leukaemia, lymphoma or myeloma who are at any stage of treatment

- people having immunotherapy or other continuing antibody treatments for cancer

- people having other targeted cancer treatments that can affect the immune system, such as protein kinase inhibitors or PARP inhibitors

- people who have had bone marrow or stem cell transplants in the last 6 months or who are still taking immunosuppression drugs


* people with severe respiratory conditions including all cystic fibrosis, severe asthma and severe chronic obstructive pulmonary disease (COPD)


* people with rare diseases that significantly increase the risk of infections (such as severe combined immunodeficiency (SCID), homozygous sickle cell disease)


* people on immunosuppression therapies sufficient to significantly increase risk of infection


* problems with your spleen, for example splenectomy (having your spleen removed)


* adults with Down’s syndrome


* adults on dialysis or with chronic kidney disease (stage 5)


* women who are pregnant with significant heart disease, congenital or acquired


If you do not come within this group you will be called based on your age or if you would normally be invited for a flu jab you will be invited in Cohort Six.

Cleaning guidance to reduce the transmission of COVID-19 at home

Cleaning guidance

Fit to fly requests

Unfortunately we are unable to provide a ‘fit to fly’ certificate during the Coronavirus pandemic. Advice from the General Practitioners’ Committee (GPC) is that GPs should not be completing these forms for a number of reasons:

  1. GPs cannot make such a statement without seeing the person face to face to establish no cough and no fever.
  2. Even satisfying (1) the GP has no way of knowing if the person has been in contact with a suspected case (and should therefore be self-isolating for 14 days).
  3. The person may develop symptoms between seeing the GP and going on the flight.

Mask Exemption

We are unable to provide letters regarding exemptions for wearing a mask in shops/public transport etc. The Government guidance on exemptions (Mask Exemption Guidance) suggests there is no requirement for evidence of exemption, therefore it should be sufficient for an individual to self-declare this. The following link allows you to download exemption cards Mask Exemption Cards.

Pre-op Isolation

You and your family may be asked to self-isolate for 14 days before a scheduled operation.  We are unable to provide a sick note or letters regarding this. If your employer will not accept the letter/appointment from the hospital as evidence, then we have a standard letter that you can print or email to your employer here: Pre-operation Self-Isolation Letter


High Risk from Coronavirus

If you think you are at high risk please check the government information on what to do next at

There is a delay with letters going out to patients as guidelines are yet to be clarified with NHS England. If you are under a consultant for cancer treatment, or if you are on an immunosuppressant then your hospital doctor should be writing to you.

Coronavirus (COVID-19) Appointment Update

Due to the ever developing situation with COVID-19 we have had to change how we offer appointments. All GP appointments will be telephone appointments in the first instance. We are offering video consultations and face to face appointments in a limited number of circumstances. A clinician will decide if you need to attend the surgery. 

Nurse and HCA (blood tests, bp etc) will be screened before attendance to protect the health of other patients and staff. These patients will receive a phone call prior to their appointment. We are encouraging all childhood vaccinations to continue to be given when they are due as per government guidelines. We are also encouraging people to attend for cervical screening when they are due and will be sending out reminders to patients. Please contact us if you have any queries. 

Thank you for your understanding and we will continue to post regular updates.

Patient Information

A great resource for patient information can be found here: Coronavirus Patient Information Sheet - please check to see if your questions can be answered before contacting the surgery. Many thanks

A new guide with information about psychological wellbeing during the Coronavirus Pandemic is available at: Cornwall Coronavirus and Psychological Wellbeing

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