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We are now up and running with our new computer system, patients will no longer be able to send through prescription requests via "The Waiting Room".  Patients will need to re-register for on-line services, please pop in to the surgery to do this. If you haven't used online services before we will need to see photo ID. Many thanks

Practice Management

Mrs Melanie Chenoweth
Melanie assisted Dr Dowling in setting up Neetside Surgery in 2005.  Melanie has the responsibility of the day to day running of the practice and will assist in any queries.


Ms Suzanne Ashton (f)
Suzanne is the Deputy Practice Manager.  She is full-time, AMSPAR qualified, experienced medical secretary and is responsible for making your appointments and dealing with your day-to-day enquiries. Suzanne is responsible for typing up and dealing with the hospital referrals.  Suzanne has been at the practice since we opened in August 2005.
Mrs Laura Didwell (f)

Laura has been with the practice since 2009 and is part-time.  Laura will deal with your enquires at reception and making appointments. Laura is also a qualified phlebotomist and now runs a phlebotomy clinic once a week.

Mrs Suzie Lamble (f)

Suzie started at Neetside at the end of 2010.  Suzie works as an administrative assistant one day per week but also occasionally covers reception duties.

Mrs Diana Priem (f)

Diana joined the team in Feburary 2016 and works part-time in reception.

Mrs Robyn Belverstone (f)

Robyn joined the practice in October 2016.  Robyn can help with booking appointments and general enquires.

Mrs Laura Pennington (f)

Laura joined the team in February 2018 and works in reception. She can help with general enquires, booking appointments etc. 

Miss Charlie Underwood (f)

Charlie joined the practice in October 2018 and is completing her Apprenticeship as a Medical Secretary.

Miss Jemma James (f)

Jemma joined the practice in October 2018 and works in reception.

Mrs Michelle Howard (f)

Michelle is the newest member of the Administration Team and will be working each morning in reception helping with booking appointments and answering queries.

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