Neetside Surgery - The clinics and other services offered by our doctors surgery

Clinics & Services

Minor Operations - the doctors offer a full range of minor surgical procedures within the practice.
Ante-natal and post-natal care
Child health care and immunisation vaccinations
Diabetic
Chronic Disease Management
Travel vaccines
Cervical smears
Well-woman & Well-man checks

Community Nurses

Will provide health care to those who are housebound. Their contact number is: 01288 320132

Midwives

In an emergency 01872 258000.
If you find out you are pregnant and wish to get in touch with the Cornwall midwives to make an appointment, please use the following form via the link HERE .
They are available on 01209 881788, however this is not always manned. Email: rcht.maternityit@nhs.net

Health Visitors

To be contacted on: 01208265786

Family Planning/Sexual Health Clinics

There are several Family Planning Clinics held in the Bude Area. To make an appointment please call Brooks on 0300 3030714 or book on-line at www.sexualhealthcornwall.co.uk

Emergency Contraception — This is available to all women of ANY AGE in Cornwall and is available from all the local Pharmacies.

Private Fees

HGV, PSV, Taxi, Elderly Drivers medicals are not covered by the NHS and there is a standard private fee. The doctors are happy to complete insurance forms, private certificates etc. Please ask for details and a list of fees at reception.

Hospital Referrals

Neetside Surgery will be using Stratton Hospital for X-rays/Minor Injuries and any Consultant Referrals will be made to the patient’s preferred Hospital—either Barnstaple, Treliske, Exeter or Derriford.

Improving Access to General Practice

We are participating in a national incentive to offer evening and weekend appointments to make it easier for you to see a doctor, nurse or other healthcare professional at a time more convenient to you between 6.30pm – 8pm Monday to Friday and at the various hours at the weekend. The aim of the national scheme is to help people who may find it difficult to see a healthcare professional during the traditional surgery opening hours of 8.30am-6.30pm Monday to Friday.

We are working in partnership across the local area so you may not see a clinician from this practice. The clinician will have access to a summary but not your full notes so appointments are better suited to new conditions or single issue enquiries. The practice will receive a full summary of your consultation and any actions resulting from it the next morning.

Once the benefits of this service have been assessed it may result in longer opening hours being available on a more permanent basis.

Please contact us by phone for details on the locations of the clinics and how to book an evening or weekend appointment.

PCN Services

Since 2019, our Primary Care Network, Coast & Country PCN, have been offering a range of new services to our Neetside patients, with clinics being held at the surgery and at other practices in the network. Please go to the PCN Services and Clinics tab to see what's available.

PCN Services & Clinics

Since 2019, our Primary Care Network, Coast and Country PCN, have provided us with a range of new healthcare professionals and services, with staff holding clinics at Neetside and supporting Neetside patients. To find out more about Coast & Country and how our network works click PCN LEAFLET

To find out more about the services our patients now have access to, please see below. You may be offered one of these services when you contact us as it may be most appropriate to your area of concern.

Mental Health Practitioners & Support Workers

Our mental health practitioners are trained to assess and support people with mental health problems – anxiety and depression, for example – and involve them in the self-management of their recovery. After an initial consultation, patients may be contacted again by one of the Mental Health Support Workers. To find out more about this service click MHP LEAFLET

Social Prescribers

Our social prescribers give people time to focus on what matters to them, helping them to identify goals and connect with community groups or agencies for practical and emotional support, or connection., They offer a holistic approach to wellbeing, with a social dynamic being at the heart of their support.

Health and Wellbeing Coach

Health and wellbeing coaches use health coaching skills to support people to develop the knowledge skill and confidence to become active participants in their care to achieve their health goals – this may include changing lifestyle choices, confidence-building or long term condition management.

Clinical Pharmacists

Our Clinical Pharmacists clinically assess and treat patients using expert knowledge of medicines for specific conditions. They take responsibility for patients with chronic diseases (diabetes, heart disease, COPD etc.) and undertake medication reviews to manage people with complex medication use, especially for elderly patients, people in care homes and those with multiple health conditions.

Pharmacy Technicians

Our pharmacy technicians complement the work of the Clinical Pharmacists, applying their acquired pharmaceutical knowledge in tasks such as audit, discharge management, prescription issue, and keeping patients informed about medication issues as directed.

Paramedics & Visiting Team

Our Visiting Team, comprising Paramedic and Health Care Assistants, offer urgent telephone triage or care support to people unable to get into our practices, as well as helping the health management of people in care homes. They support the work of existing Visiting Teams within the five surgeries, with our paramedic also being able to offer support at base, by seeing people with minor ailments and injuries.

Frailty Care Coordinator

Our Frailty Care Coordinator provides holistic (whole-person) support to patients with mild to severe frailty within our practice communities, working with patients to create a patient-centred care plan and access to appropriate support services within the area.

Safeguarding Coordinator for Children

Dace acts as the main contact point for each Practice's Child Safeguarding Lead, as well as external safeguarding agencies aiming to develop and foster working relationships with local educational settings.

Test Results

x-ray-results Your test results will be available for you to view via your NHS App.

However, if you wish to call for your results, please call after 3pm to enquire about your test results as our reception staff will have more time to deal with your request.

Note that the practice has a strict policy regarding confidentiality and data protection and we will only release test results to the person to whom they relate unless that person has given prior permission for the release of this data or they are not capable of understanding the results.

When you take your test you will be told how long it will be before the results are returned to the practice.

It is your responsibility to check your results and to make an appointment to discuss them with your doctor if your are advised to do so.

Our doctors are frequently asked to provide private or ‘To Whom it May Concern’ letters or reports for third parties. The preparation of these letters or reports is not covered by the NHS and the doctor must complete them during their own time and as such there is a fee payable (£20). This fee is payable at the time of the request, if however the letter is very detailed an additional charge may be required. The letter can be amended by the surgery, as appropriate. We will aim to have this ready within 5 working days. All letters require the doctor to review a patient’s medical records to ensure that the information provided is correct.

Please fill in the below form to ensure we have all the details we need:

Private Letter Request