Do It Online

contact your doctors online and get a response by the end of the next working day

Your eConsult will be with a member of our clinical team with a response no later than the end of the second working day.

This service is not suitable for emergency conditions. 

How to upload a photo to eConsult - please click the link for a short video demonstration: Uploading a photo to eConsult

The new online system  is now up and running this allows patients to book appointments online, order prescriptions and view their Summary Care Records. You will need new login details from the old system, please drop in to the surgery to collect your new login details, if you are new to online services you will need to bring ID.

The practice has the right to remove online access to services. This is rarely necessary but may be the best option if you do not use them responsibly or if there is evidence that access may be harmful to you.  This may occur if someone else is forcing you to give them access to your record or if the record may contain something that may be upsetting or harmful to you.  The practice will explain the reason for withdrawing access to you and will re-instate access as quickly as possible.

 

Thank you.

LIVI

We now have a new service that allows you to see a GP by video with Livi. Even at the weekend.

Patients of Neetside Surgery can now see an NHS GP by video using Livi. Get medical advice, prescriptions and referrals on the same day - both on weekday evenings and at weekends. The service is provided free on the NHS.

You can download the Livi app to your mobile phone of tablet, from the App Store or Goggle Play. Or visit livi.co.uk for more information.

Livi GPs are all GMC-registered NHS GPs, who (with your consent) will be able to access your medical records and give you a considered, in-depth diagnosis based on your medical history.

Get the Livi app here: https://bit.ly/33JkUeO

 
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