Latest News

To update on Covid Vaccines:

10th June Update

Our clinic on the 19th June is open to all patients aged 25+ who have not had a first yet. We would like to invite patients who would like to book in for their first vaccine to call the Covid line from 10am today. 

For second dose Astrazeneca, we have a number of people we have not been able to get in yet. Please call the Covid line to discuss our available dates, or call 119 to book at a mass vaccination site. 

To give a bit of warning, the second dose date for those who had their first on 22nd May will be Saturday 17th July in the morning. This will potentially be our last Astrazeneca clinic. We are not taking bookings yet. Invitations to this group will start going out on 28th June. 

As a reminder, the Covid line number is 01409255254 and is open 10am-3pm each weekday.


We have been asked to let you know about the Germ Defence project, which has been endorsed as a national Urgent Public Health Research (UPHR) study by Chris Whitty, the Chief Medical Officer (CMO) for England.   


With COVID-19 infections still high, it is vital that we try to reduce the spread of infections in people’s homes over Christmas. The Germ Defencewebsitegives practical advice on how you can do this and now also has a new section about making plans for Christmas.  


Please follow the link to get really useful advice! 

United Through Diabetes


For the first time ever people living with diabetes will be able to join you at a unique virtual event on World Diabetes Day - brought to you by DPC (Diabetes Professional Care) in collaboration with the DRWF (Diabetes Research & Wellness Foundation).


Please follow the link if you would be interested in attending this virtual event:


See a GP by video with Livi. Even at the weekend.

Patients of Neetside Surgery can now see an NHS GP by video using Livi. Get medical advice, prescriptions and referrals on the same day - both on weekday evenings and at weekends. The service is provided free on the NHS.

You can download the Livi app to your mobile phone of tablet, from the App Store or Goggle Play. Or visit for more information.

Livi GPs are all GMC-registered NHS GPs, who (with your consent) will be able to access your medical records and give you a considered, in-depth diagnosis based on your medical history.

Get the Livi app here:


Unfortunately we are unable to provide a ‘fit to fly’ certificate during the Coronavirus pandemic. Advice from the General Practitioners’ Committee (GPC) is that GPs should not be completing these forms for a number of reasons:

  1. GPs cannot make such a statement without seeing the person face to face to establish no cough and no fever.
  2. Even satisfying (1) the GP has no way of knowing if the person has been in contact with a suspected case (and should therefore be self-isolating for 14 days).
  3. The person may develop symptoms between seeing the GP and going on the flight.


We are unable to provide letters regarding exemptions for wearing a mask in shops/public transport etc. The Government guidance on exemptions (Mask Exemption Guidance) suggests there is no requirement for evidence of exemption, therefore it should be sufficient for an individual to self-declare this.


You and your family may be asked to self-isolate for 14 days before a scheduled operation.  We are unable to provide a sick note or letters regarding this. If your employer will not accept the letter/appointment from the hospital as evidence, then we have a standard letter that you can print or email to your employer here: Pre-Operation Self-Isolation Letter



Please note that wearing a face covering when attending the surgery is now compulsory (excluding very young children and babies) until further notice. This can be as simple as a scarf tied around the back of your head covering your nose and mouth. Anyone attending the surgery without a face covering will be turned away and asked to rebook. Further Government information can be found following the link


Please note we are unable to offer emergency dental care, please call your dentist or use NHS 111 online if you cannot contact your dentist or you do not have one. Please follow the link for further information:


If you have access to the internet and can use accuRx it will help free up the phone lines for patients who do not have online access. The doctors have asked that anyone who is able to use this service to do so.

We have recently launched accuRx, this tool allows you to fill out a quick form online to give details of any symptoms. When submitted you will get a response to your accuRx by the end of the next working day (but usually before this).

Each phone call and accuRx will be triaged in the same way, so will give everyone the same level of care whether you use accuRx or the phone.

This service can also be used for administrative queries, as well as appointment requests and updating the doctor. You can also use this for self help advice. The phone lines are often extremely busy why not go online and use accuRx immediately and for free.

Coronavirus (COVID-19) Update:

Due to the ever developing situation with COVID-19 we have had to change how we offer appointments. All GP appointments will be telephone appointments in the first instance. We are offering video consultations and face to face appointments in a limited number of circumstances. A clinician will decide if you need to attend the surgery. 

Nurse and HCA (blood tests, bp etc) will be screened before attendance to protect the health of other patients and staff. These patients will receive a phone call prior to their appointment. We are encouraging all childhood vaccinations to continue to be given when they are due as per government guidelines. We are also encouraging people to attend for cervical screening when they are due and will be sending out reminders to patients. Please contact us if you have any queries. 

Thank you for your understanding and we will continue to post regular updates.


Coronavirus (COVID-19)

Please do not attend the surgery if you suspect you have Coronavirus, please visit NHS 111 online for advice NHS 111 Coronavirus information . Please follow the link to the Government website which gives all up-to-date information: Coronavirus Government Website

The NHS website is: NHS Coronavirus


Social Prescribing

We now have a Social Prescriber on our team. Employed by the Primary Care Network, Dawn Bauling will be with us on a Wednesday to help patients access the wide range of community services that can help everyone with aspects of general health and wellbeing - things like bereavement services, respite care, healthy lifestyle services, emotional wellbeing, outdoor activities for health etc. Your GP can refer you or you can contact Dawn via the surgery or by email on:

For more details and downloadable leaflet click on the link: SOCIAL PRESCRIBING LEAFLET

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