Latest News

To update on Covid Vaccines:

19th Feb 2021 Update

Quick update: Thanks to our neighbours, we will have more vaccine delivered next week. We will be opening up some more appointments and sending out text invites. More phone call invites will start from Monday next week as we are currently preparing for tomorrow's clinic. This is for groups 5 and 6, including those who were added to the Shielding list by the national initiative in the last few days.

19th Feb 2021 Update

We are currently vaccinating groups 5 and 6. We do not have enough vaccine for everyone in this group yet, but we are booking in as many people as we can. 


We have added those who were recently added to the shielding list to our booking system, which does mean we cannot invite anyone else for our current clinics. We will invite more people again once we can open some more vaccine clinics. 


We are at a current hump where we do not have enough vaccine for everyone who is currently eligible, so apologies for those who have not received a direct invitation from us yet. We will get to everyone as soon as we can, but both priority groups 5 and 6 are our largest groups so far. 


For unpaid carers, there is a 3 stage national process emerging to identify and invite all unpaid carers in association with DWP and Local Authorities. We will identify everyone we can before this is necessary, but this is a good way to help identify anyone we cannot.


Thank you all for bearing with us, we will do our best to get everyone vaccinated as soon as we can.

11th February 2021 Update

The news in the last 24 hours has been unclear as to vaccine cohorts. The Clinically Extremely Vulnerable group are those with the most severe conditions, and have been identified nationally and been contacted by us. Patients with underlying health conditions, including those with less severe respiratory and heart problems, fall into group 6.

We are currently finishing groups 1-4, and therefore unable to move onto group 5 yet, but we will contact everyone who is eligible when we can. If you have not received a text or call from us but would like to check your eligibility please call the national line on 119, who are able to book you at a mass vaccination site if you are eligible.

 9th February 2021 Covid Vaccine Update:

All of our patients over 70 and those who are classified as clinically extreme vulnerable (please see criteria) have now been invited to have their first Covid Vaccination – if you think you have been missed please contact the surgery.


We await further government guidance and confirmed delivery dates before we can invite patients to our next clinics.

Clinically Extremely Vulnerable:

We have been asked who will be invited under the Clinically Extremely Vulnerable group, we are following government guidance on this, and patients with one or more of the below conditions are being contacted:


* solid organ transplant recipients


* people with specific cancers:

- people with cancer who are undergoing active chemotherapy

- people with lung cancer who are undergoing radical radiotherapy

- people with cancers of the blood or bone marrow such as leukaemia, lymphoma or myeloma who are at any stage of treatment

- people having immunotherapy or other continuing antibody treatments for cancer

- people having other targeted cancer treatments that can affect the immune system, such as protein kinase inhibitors or PARP inhibitors

- people who have had bone marrow or stem cell transplants in the last 6 months or who are still taking immunosuppression drugs


* people with severe respiratory conditions including all cystic fibrosis, severe asthma and severe chronic obstructive pulmonary disease (COPD)


* people with rare diseases that significantly increase the risk of infections (such as severe combined immunodeficiency (SCID), homozygous sickle cell disease)


* people on immunosuppression therapies sufficient to significantly increase risk of infection


* problems with your spleen, for example splenectomy (having your spleen removed)


* adults with Down’s syndrome


* adults on dialysis or with chronic kidney disease (stage 5)


* women who are pregnant with significant heart disease, congenital or acquired


If you do not come within this group you will be called based on your age or if you would normally be invited for a flu jab you will be invited in Cohort Six.

26th January 2021 Covid Vaccine update:

We are pleased to announce we are now starting to invite our 75-79 year old patients for their Covid-19 vaccines. Text messages and phone calls have now started for these patients. 


Some of our patients might be receiving letters asking them to call 119 to book their Covid vaccines. This is the NHS England line for Pharmacy and Mass vaccination sites. If you choose to, you are welcome to go to those sites, but we are still offering vaccines as an ongoing process to all the JCVI Groups, and our current appointments will continue as planned. Please do not the surgery trying to book after receiving the NHS England letter, as the booking system is different to ours. 


We have sent out some letters to those over 80 years old we could not contact last week inviting them to call our Covid Line. This is only for those over 80s who have not yet been booked in at this time.


We have both vaccines due for delivery so can't say which type will be administered at the moment.

19th January Update

We are now delivering vaccines in conjunction with our Primary Care Network – clinics will be held at Holsworthy Medical Centre. We are currently working our way through the over 80 year olds and health and social care workers. We have also now vaccinated patients and staff in our elderly care homes.


Unfortunately we have no control over delivery of vaccines and can only work with the vaccinations we are given so it can be hard to give answers on timescales. The next delivery of vaccines will be for those over 80 and we will contact as many patients as possible by telephone or letter to invite them to clinics as and when we have dates.


Following the recent announcement we must clarify that due to the lack of vaccine deliveries we are not in a place to start vaccinating our patients who are aged 70+. We must vaccinate all our over 80s before we are permitted to move on to the next priority groups.


The priority groups as they stand at the moment are shown below (these could be subject to change):

  1. residents in a care home for older adults and their carers
  2. all those 80 years of age and over and frontline health and social care workers
  3. all those 75 years of age and over
  4. all those 70 years of age and over and clinically extremely vulnerable individuals
  5. all those 65 years of age and over
  6. all individuals aged 16 years to 64 years with underlying health conditions which put them at higher risk of serious disease and mortality (we have been informed that unpaid carers will be in this cohort but this could be subject to change).
  7. all those 60 years of age and over
  8. all those 55 years of age and over
  9. all those 50 years of age and over


We are sorry to everyone in groups 3 and 4, we are not deliberately delaying your vaccine and we will vaccinate you as soon as we have enough vaccine supply.


Please wait for contact from us to book a vaccination everyone that is eligible will be contacted as soon as we are able to provide them with a vaccine. Due to the vaccine deliveries being subject to change at the last minute we cannot contact people individually until we know we have a vaccine available. We will publish updates as we hear them.


Many thanks for your continued support.


We have been asked to let you know about the Germ Defence project, which has been endorsed as a national Urgent Public Health Research (UPHR) study by Chris Whitty, the Chief Medical Officer (CMO) for England.   


With COVID-19 infections still high, it is vital that we try to reduce the spread of infections in people’s homes over Christmas. The Germ Defencewebsitegives practical advice on how you can do this and now also has a new section about making plans for Christmas.  


Please follow the link to get really useful advice! 

United Through Diabetes


For the first time ever people living with diabetes will be able to join you at a unique virtual event on World Diabetes Day - brought to you by DPC (Diabetes Professional Care) in collaboration with the DRWF (Diabetes Research & Wellness Foundation).


Please follow the link if you would be interested in attending this virtual event:


See a GP by video with Livi. Even at the weekend.

Patients of Neetside Surgery can now see an NHS GP by video using Livi. Get medical advice, prescriptions and referrals on the same day - both on weekday evenings and at weekends. The service is provided free on the NHS.

You can download the Livi app to your mobile phone of tablet, from the App Store or Goggle Play. Or visit for more information.

Livi GPs are all GMC-registered NHS GPs, who (with your consent) will be able to access your medical records and give you a considered, in-depth diagnosis based on your medical history.

Get the Livi app here:



We are now taking bookings for flu vaccinations – our clinic will be held on 31st October from 8.30am at Central Methodist Church. Please call the surgery to book your appointment time if you are eligible to receive a vaccination. Please note the following statement from The Immunisation Team at NHS England:

People in the 50-64 year old age group will not be vaccinated until November and December, providing there is sufficient vaccine, and no appointments will be offered for this age group until then. This is to ensure that those who are most at risk are vaccinated first. If you are 50-64 and you are in one of the other groups which is eligible for the flu vaccination, for example you have a health condition which puts you at risk from the flu, you will be invited earlier”.

Please follow the link for further information Patient Information.

Many thanks


Unfortunately we are unable to provide a ‘fit to fly’ certificate during the Coronavirus pandemic. Advice from the General Practitioners’ Committee (GPC) is that GPs should not be completing these forms for a number of reasons:

  1. GPs cannot make such a statement without seeing the person face to face to establish no cough and no fever.
  2. Even satisfying (1) the GP has no way of knowing if the person has been in contact with a suspected case (and should therefore be self-isolating for 14 days).
  3. The person may develop symptoms between seeing the GP and going on the flight.


We are unable to provide letters regarding exemptions for wearing a mask in shops/public transport etc. The Government guidance on exemptions (Mask Exemption Guidance) suggests there is no requirement for evidence of exemption, therefore it should be sufficient for an individual to self-declare this.


You and your family may be asked to self-isolate for 14 days before a scheduled operation.  We are unable to provide a sick note or letters regarding this. If your employer will not accept the letter/appointment from the hospital as evidence, then we have a standard letter that you can print or email to your employer here: Pre-Operation Self-Isolation Letter



Please note that wearing a face covering when attending the surgery is now compulsory (excluding very young children and babies) until further notice. This can be as simple as a scarf tied around the back of your head covering your nose and mouth. Anyone attending the surgery without a face covering will be turned away and asked to rebook. Further Government information can be found following the link


Please note we are unable to offer emergency dental care, please call your dentist or use NHS 111 online if you cannot contact your dentist or you do not have one. Please follow the link for further information:


If you have access to the internet and can use eConsult it will help free up the phone lines for patients who do not have online access. The doctors have asked that anyone who is able to use this service to do so.

We have recently launched E-Consult, this tool allows you to fill out a quick form online to give details of any symptoms. When submitted you will get a response to your E-Consult by the end of the next working day (but usually before this).

Each phone call and eConsult will be triaged in the same way, so will give everyone the same level of care whether you use eConsult or the phone.


This service can also be used for administrative queries, as well as appointment requests and updating the doctor. You can also use this for self help advice. The phone lines are often extremely busy why not go online and use eConsult immediately and for free.


During the recent Coronavirus pandemic we have been forced to change the way we work. This has led us to change how we are going to offer appointments from now on and in the future we will request eConsults to be filled in before GP appointments.

Coronavirus (COVID-19) Update:

Due to the ever developing situation with COVID-19 we have had to change how we offer appointments. All GP appointments will be telephone appointments in the first instance. We are offering video consultations and face to face appointments in a limited number of circumstances. A clinician will decide if you need to attend the surgery. 

Nurse and HCA (blood tests, bp etc) will be screened before attendance to protect the health of other patients and staff. These patients will receive a phone call prior to their appointment. We are encouraging all childhood vaccinations to continue to be given when they are due as per government guidelines. We are also encouraging people to attend for cervical screening when they are due and will be sending out reminders to patients. Please contact us if you have any queries. 

Thank you for your understanding and we will continue to post regular updates.


Coronavirus (COVID-19)

Please do not attend the surgery if you suspect you have Coronavirus, please visit NHS 111 online for advice NHS 111 Coronavirus information . Please follow the link to the Government website which gives all up-to-date information: Coronavirus Government Website

The NHS website is: NHS Coronavirus


Social Prescribing

We now have a Social Prescriber on our team. Employed by the Primary Care Network, Dawn Bauling will be with us on a Wednesday to help patients access the wide range of community services that can help everyone with aspects of general health and wellbeing - things like bereavement services, respite care, healthy lifestyle services, emotional wellbeing, outdoor activities for health etc. Your GP can refer you or you can contact Dawn via the surgery or by email on:

For more details and downloadable leaflet click on the link: SOCIAL PRESCRIBING LEAFLET

Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website