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Noticeboard

Coronavirus (COVID-19) Update:

Due to the ever developing situation with COVID-19 we have had to change how we offer appointments.

All GP appointments will be changed to telephone appointments. Please do not attend the surgery, a clinician will call you on the day of your appointment. They will agree a plan with you for your ongoing care.

Nurse and HCA (blood tests, bp etc) will be screened before attendance to protect the health of other patients and staff. These patients will receive a phone call prior to their appointment.

Thank you for your understanding and we will continue to post regular updates.

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Fit to fly requests

Unfortunately we are unable to provide a ‘fit to fly’ certificate during the Coronavirus pandemic. Advice from the General Practitioners’ Committee (GPC) is that GPs should not be completing these forms for a number of reasons:

  1. GPs cannot make such a statement without seeing the person face to face to establish no cough and no fever.
  2. Even satisfying (1) the GP has no way of knowing if the person has been in contact with a suspected case (and should therefore be self-isolating for 14 days).
  3. The person may develop symptoms between seeing the GP and going on the flight.

Mask Exemption

We are unable to provide letters regarding exemptions for wearing a mask in shops/public transport etc. The Government guidance on exemptions (Mask Exemption Guidance) suggests there is no requirement for evidence of exemption, therefore it should be sufficient for an individual to self-declare this.

Pre-op Isolation

You and your family may be asked to self-isolate for 14 days before a scheduled operation.  We are unable to provide a sick note or letters regarding this. If your employer will not accept the letter/appointment from the hospital as evidence, then we have a standard letter that you can print or email to your employer here: Pre-Operation Self-Isolation Letter

 

Face coverings

Please note that wearing a face covering when attending the surgery is now compulsory (excluding very young children and babies) until further notice. This can be as simple as a scarf tied around the back of your head covering your nose and mouth. Anyone attending the surgery without a face covering will be turned away and asked to rebook. Further Government information can be found following the link https://www.gov.uk/government/publications/how-to-wear-and-make-a-cloth-face-covering/how-to-wear-and-make-a-cloth-face-covering?fbclid=IwAR1j6zJzDZZPYpjJHKTTgDWdd8eRaOh0mM97pM443pfaoEXK283DvVHKHMs

Emergency Dental Care

Please note we are unable to offer emergency dental care, please call your dentist or use NHS 111 online if you cannot contact your dentist or you do not have one. Please follow the link for further information: https://www.nhs.uk/common-health-questions/dental-health/how-can-i-access-an-nhs-dentist-in-an-emergency-or-out-of-hours/.

E-Consult

If you have access to the internet and can use eConsult it will help free up the phone lines for patients who do not have online access. The doctors have asked that anyone who is able to use this service to do so.

We have recently launched E-Consult, this tool allows you to fill out a quick form online to give details of any symptoms. When submitted you will get a response to your E-Consult by the end of the next working day (but usually before this).

Each phone call and eConsult will be triaged in the same way, so will give everyone the same level of care whether you use eConsult or the phone.

 

This service can also be used for administrative queries, as well as appointment requests and updating the doctor. You can also use this for self help advice. The phone lines are often extremely busy why not go online and use eConsult immediately and for free.

 

During the recent Coronavirus pandemic we have been forced to change the way we work. This has led us to change how we are going to offer appointments from now on and in the future we will request eConsults to be filled in before GP appointments.

Coronavirus (COVID-19) Update:

Due to the ever developing situation with COVID-19 we have had to change how we offer appointments. All GP appointments will be telephone appointments in the first instance. We are offering video consultations and face to face appointments in a limited number of circumstances. A clinician will decide if you need to attend the surgery. 

Nurse and HCA (blood tests, bp etc) will be screened before attendance to protect the health of other patients and staff. These patients will receive a phone call prior to their appointment. We are encouraging all childhood vaccinations to continue to be given when they are due as per government guidelines. We are also encouraging people to attend for cervical screening when they are due and will be sending out reminders to patients. Please contact us if you have any queries. 

Thank you for your understanding and we will continue to post regular updates.

 

Coronavirus (COVID-19)

Please do not attend the surgery if you suspect you have Coronavirus, please visit NHS 111 online for advice NHS 111 Coronavirus information . Please follow the link to the Government website which gives all up-to-date information: Coronavirus Government Website

The NHS website is: NHS Coronavirus

 

NEW ONLINE SYSTEM OPEN!

The new system for ordering prescriptions, booking appointments and viewing your Summary Care Record is now up and running. Your login details will have changed from the old system so please drop in to the surgery to pick up the new details, if you are new to online services please bring ID. Many thanks.

 

Shingles Vaccine Programme

A vaccine to prevent shingles, a common, painful skin disease is available on the NHS to people in their 70s.

The shingles vaccine is given as a single injection into the upper arm. Unlike the flu jab, you'll only need to have the vaccination once and you can have it at any time of the year.

The shingles vaccine is expected to reduce your risk of getting shingles. If you do go on to have the disease, your symptoms may be milder and the illness shorter.

Shingles can be very painful and uncomfortable. Some people are left with pain lasting for years after the initial rash has healed. Shingles is also fatal for around 1 in 1,000 over-70s who develop it.

It's fine to have the shingles vaccine if you've already had shingles. The shingles vaccine works very well in people who have had shingles before and it will boost your immunity against further shingles attacks.

The surgery is currently reminding patients that are eligible for this vaccine to make an appointment with the Practice Nurse.

 

Social Prescribing

We now have a Social Prescriber on our team. Employed by the Primary Care Network, Dawn Bauling will be with us on a Wednesday from 25th September to help patients access the wide range of community services that can help everyone with aspects of general health and wellbeing - things like bereavement services, respite care, healthy lifestyle services, emotional wellbeing, outdoor activities for health etc. Your GP can refer you or you can contact Dawn via the surgery or by email on: socialprescribing.pcnhbsv@nhs.net

For more details and downloadable leaflet click on the link: SOCIAL PRESCRIBING LEAFLET

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