Latest News

To update on Covid Vaccines:

11th May Update:

We would like to now ask those who received a Pfizer vaccine on 27th or 28th February to call the covid line between 10-3 any weekday this week. This is for those who have not already had their Pfizer vaccine moved from 22nd and 23rd May to 15th or 16th. If you are already booked in on 15th or 16th May for a Pfizer vaccine, please do not call as your appointment will be already booked (though feel free to phone if you have forgotten your appointment time). The covid line number is 01409 255254. There are 3 of us on this line all week, but please be patient as we have some very busy spells. 


Please note: This is for second Pfizer bookings from 27th and 28th February. Those who had a vaccine in March, or those seeking a first, please wait to be called.

29th April Update

Our vaccine clinics are progressing well. We have now completed over 20,000 vaccines over our PCN. We have a 1st dose clinic planned on 22nd May, but have only limited spaces. We have 4000 second doses to book before then, so will not be actively inviting eligible patients for this clinic for the next week, but will resume calling after 7th May. 


Our 2nd dose clinic dates can now be confirmed for the next few weeks, and invites have started going out. 


For those who came in on 13th February, we can book some patients in this weekend, but the majority will be booked for 8th May. This is the original date given at the clinic, but as we have changed the booking system we will be rebooking all those appointments. This can be at the same time as originally given, but we have much greater flexibility in time for rebooking for this date now. 


For those who came in on 20th Feb, we will be moving your original date to 8th May as well, due to earlier delivery dates. Invites to this group have not gone out yet, but will likely go out over the weekend. 


For those patients who had Pfizer on 27th and 28th February, we have started invitations for 15th and 16th May, a week earlier than your original appointments. This is again due to early delivery of vaccines. If you had AstraZeneca in these days you will be invited for 8th May to ensure we can limit risk of the wrong second vaccine being given. 


We have been able to book almost everyone in advance for our last two 2nd dose clinics. We are sending letters to patients who we cannot get hold of to ensure no one is missed. Please do not call in unless you receive one of these letters, as we are calling out as quickly as possible. We are doing everything we can to ensure everyone comes in when they are due.

8th April Update

There are no second dose clinic this week, but we have completed the second dose visits to our elderly care homes. We have a few other residential homes to finish, but we will have finished our care home vaccines by the end of next week. 


We have started booking second doses again. Those who received their first vaccine on 23rd January will be due on 17th April still, but we are having to move some appointments earlier in the day. We are in the process of inviting those patients who need to come earlier now, and hope to contact everyone by the end of Friday. If we do not contact you, please continue to arrive at the original appointment time. 


Those who came in on the 30th and 31st January will have appointments on 17th or 18th April, a week earlier than originally planned by us. We are using a staged approach to invite everyone in time and to the right vaccine clinic, so please wait for us to call you. 


We do not have any further dates yet, but it seems that many dates will be moved a week earlier than intended. Please keep an eye on this page for further updates and share with friends and family.


Many thanks


We have been asked to let you know about the Germ Defence project, which has been endorsed as a national Urgent Public Health Research (UPHR) study by Chris Whitty, the Chief Medical Officer (CMO) for England.   


With COVID-19 infections still high, it is vital that we try to reduce the spread of infections in people’s homes over Christmas. The Germ Defencewebsitegives practical advice on how you can do this and now also has a new section about making plans for Christmas.  


Please follow the link to get really useful advice! 

United Through Diabetes


For the first time ever people living with diabetes will be able to join you at a unique virtual event on World Diabetes Day - brought to you by DPC (Diabetes Professional Care) in collaboration with the DRWF (Diabetes Research & Wellness Foundation).


Please follow the link if you would be interested in attending this virtual event:


See a GP by video with Livi. Even at the weekend.

Patients of Neetside Surgery can now see an NHS GP by video using Livi. Get medical advice, prescriptions and referrals on the same day - both on weekday evenings and at weekends. The service is provided free on the NHS.

You can download the Livi app to your mobile phone of tablet, from the App Store or Goggle Play. Or visit for more information.

Livi GPs are all GMC-registered NHS GPs, who (with your consent) will be able to access your medical records and give you a considered, in-depth diagnosis based on your medical history.

Get the Livi app here:



We are now taking bookings for flu vaccinations – our clinic will be held on 31st October from 8.30am at Central Methodist Church. Please call the surgery to book your appointment time if you are eligible to receive a vaccination. Please note the following statement from The Immunisation Team at NHS England:

People in the 50-64 year old age group will not be vaccinated until November and December, providing there is sufficient vaccine, and no appointments will be offered for this age group until then. This is to ensure that those who are most at risk are vaccinated first. If you are 50-64 and you are in one of the other groups which is eligible for the flu vaccination, for example you have a health condition which puts you at risk from the flu, you will be invited earlier”.

Please follow the link for further information Patient Information.

Many thanks


Unfortunately we are unable to provide a ‘fit to fly’ certificate during the Coronavirus pandemic. Advice from the General Practitioners’ Committee (GPC) is that GPs should not be completing these forms for a number of reasons:

  1. GPs cannot make such a statement without seeing the person face to face to establish no cough and no fever.
  2. Even satisfying (1) the GP has no way of knowing if the person has been in contact with a suspected case (and should therefore be self-isolating for 14 days).
  3. The person may develop symptoms between seeing the GP and going on the flight.


We are unable to provide letters regarding exemptions for wearing a mask in shops/public transport etc. The Government guidance on exemptions (Mask Exemption Guidance) suggests there is no requirement for evidence of exemption, therefore it should be sufficient for an individual to self-declare this.


You and your family may be asked to self-isolate for 14 days before a scheduled operation.  We are unable to provide a sick note or letters regarding this. If your employer will not accept the letter/appointment from the hospital as evidence, then we have a standard letter that you can print or email to your employer here: Pre-Operation Self-Isolation Letter



Please note that wearing a face covering when attending the surgery is now compulsory (excluding very young children and babies) until further notice. This can be as simple as a scarf tied around the back of your head covering your nose and mouth. Anyone attending the surgery without a face covering will be turned away and asked to rebook. Further Government information can be found following the link


Please note we are unable to offer emergency dental care, please call your dentist or use NHS 111 online if you cannot contact your dentist or you do not have one. Please follow the link for further information:


If you have access to the internet and can use eConsult it will help free up the phone lines for patients who do not have online access. The doctors have asked that anyone who is able to use this service to do so.

We have recently launched E-Consult, this tool allows you to fill out a quick form online to give details of any symptoms. When submitted you will get a response to your E-Consult by the end of the next working day (but usually before this).

Each phone call and eConsult will be triaged in the same way, so will give everyone the same level of care whether you use eConsult or the phone.


This service can also be used for administrative queries, as well as appointment requests and updating the doctor. You can also use this for self help advice. The phone lines are often extremely busy why not go online and use eConsult immediately and for free.


During the recent Coronavirus pandemic we have been forced to change the way we work. This has led us to change how we are going to offer appointments from now on and in the future we will request eConsults to be filled in before GP appointments.

Coronavirus (COVID-19) Update:

Due to the ever developing situation with COVID-19 we have had to change how we offer appointments. All GP appointments will be telephone appointments in the first instance. We are offering video consultations and face to face appointments in a limited number of circumstances. A clinician will decide if you need to attend the surgery. 

Nurse and HCA (blood tests, bp etc) will be screened before attendance to protect the health of other patients and staff. These patients will receive a phone call prior to their appointment. We are encouraging all childhood vaccinations to continue to be given when they are due as per government guidelines. We are also encouraging people to attend for cervical screening when they are due and will be sending out reminders to patients. Please contact us if you have any queries. 

Thank you for your understanding and we will continue to post regular updates.


Coronavirus (COVID-19)

Please do not attend the surgery if you suspect you have Coronavirus, please visit NHS 111 online for advice NHS 111 Coronavirus information . Please follow the link to the Government website which gives all up-to-date information: Coronavirus Government Website

The NHS website is: NHS Coronavirus


Social Prescribing

We now have a Social Prescriber on our team. Employed by the Primary Care Network, Dawn Bauling will be with us on a Wednesday to help patients access the wide range of community services that can help everyone with aspects of general health and wellbeing - things like bereavement services, respite care, healthy lifestyle services, emotional wellbeing, outdoor activities for health etc. Your GP can refer you or you can contact Dawn via the surgery or by email on:

For more details and downloadable leaflet click on the link: SOCIAL PRESCRIBING LEAFLET

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